Sales Consultant (DE+EN)

Your mission: Help aspiring students to find the right courses and shift or kickstart their careers through Bildungsgutschein.  You will guide them with care, efficiency, and a personalized approach to create the opportunity for a rewarding career. 

What You Will Be Working On:

• Consulting with potential students to understand their interests, skills, and career goals, and recommending the most suitable courses to help them succeed.
• Develop and improve the admissions and student support process for the German market while following up with leads to drive enrollment.
• Guide students through all stages of the enrollment process, ensuring they complete all necessary steps for the Bildungsgutschein without difficulty.
• Identify obstacles students may face and proactively work on removing these challenges to reduce drop-off rates and improve sales performance.
• Collaborating closely with internal teams to ensure a seamless and supportive experience for all students.
• Maintaining accurate records of all student interactions and ensuring proper documentation for the admissions process.
• Monitor the effectiveness of the admissions process and offer recommendations for further improvements in both student experience and sales performance.

Professional Background:

• Experience in sales and admissions, preferably in education or vocational training
• Experience working with students and Bildungsgutschein is a plus
• Ability to manage the enrollment process independently and take action when needed
• Fluent in German and English, both written and spoken (level C1)
• Proficient in Windows OS, Microsoft Office, and Google applications.

Soft Skills:

• Strong problem-solving and analytical thinking skills 
• Excellent communication skills for clear  interactions with students and teams.
• Empathetic approach focused on student support, offering guidance throughout the enrollment process.
• Open to feedback with a desire for continuous learning and improvement.
• Resilient, calm, and professional in challenging situations, with a focus on delivering an outstanding enrollment experience.